Organise rounds from your orders
Orders awaiting handover feed the delivery workflow. Drivers find customers and information relevant to their rounds without access to negotiated prices. Preparation and delivery stay connected to the same order.
Confirm what was handed over
Moving an order from “out for delivery” to “delivered” makes its progress visible to the team. A note or photo can supplement handover where needed. Staff no longer need to reconstruct the working day from separate calls and messages.
Fit handover to your business
A bakery organises morning rounds; a wine estate may offer cellar collection or delivery. Methods and slots are defined during setup. Carrier connections, shipping-label printing and external tracking services are integrations to assess separately.
Keep people informed without calling everyone
Order emails follow events according to enabled rules. Messaging notifications can be connected according to your plan and configuration. A WhatsApp event notification does not mean every WhatsApp conversation is automatically converted into an order.
Keep accounting in its own role
Delivery notes accompany handover without exposing prices and discounts to operational staff. Accounting then invoices under each customer’s agreement. ArtisFlow follows the order workflow; automatic route optimisation or a connection to your accounting software requires an integration assessment.
One handover, three audiences
Everyone knows the order’s progress.
- The driver
- Reviews assigned handovers and records completion, with a note or photo where needed.
- The administrator
- Sees progress in the shared workflow and decides what to do if a handover fails.
- The customer
- Reviews the order and receives emails for enabled events. Messengers are connected according to the plan and setup.
What if the recipient is absent?
The driver alerts the manager and records useful details. An unsuccessful handover must not be treated as a successful receipt. Agree your redelivery or return procedure before launch.
Bring your mobile connectivity constraints to the demo too. Offline operation, signatures and GPS tracking are not commitments included by default.

