Setup & ongoing service

Start without changing everything at once.

01

You do not have to change the whole business at once. We prepare a limited scope, then your team checks a complete order before extending use.

Rollout

A first group of customers. A workflow checked together.

  1. Map your working day

    You describe customers, products, cutoffs and handovers. Together we check the workflow and required functions; any adaptations receive a separate quote.

  2. Prepare your space

    You provide products, units, options and initial customers. We agree data import, roles, document wording and the connections included in your plan.

  3. Test with your team

    An administrator, a preparer and a few customers check ordering, edits, packing and the delivery note. We agree when the 14-day trial opens.

  4. Extend use gradually

    Invite more customers once the process is clear. Remaining phone orders follow a recording procedure handled by your team; they are not captured automatically.

Illustrated scene: preparing a catalogue and rules with a team
Illustrated scene · Scope agreed with you.

Prepare for your trial

  • A product file with units and packaging
  • Two or three customers willing to try it
  • Dates, delivery slots and editing deadlines
  • A rollout owner and a sample delivery note

We look after the technology. You stay in charge of your business.

ArtisFlow

Hosting, updates, backups and technical monitoring are included. We prepare launch settings and the follow-up channel with you.

Your administrator

They maintain the catalogue, customers, access and rules. They decide how to handle late requests, availability and delivery incidents.

Agreed before launch

Data import, guidance, support arrangements, retention and data return: scope is set out in your proposal. Development work and third-party services remain separate.

Portal access around the clock describes online use. Support hours and service commitments are those agreed for your rollout.

Before you commit

Check the cases that matter to your business.

A customer changes an order late, a product is missing, a handover fails: bring these examples to the demo. We distinguish portal settings, decisions for your team and changes requiring development.

Support, backups, retention and return of your data are specified in the agreed scope.

Compare plans →

Practical questions

Know the scope before you start.

Check my workflow in a demo →
Who manages the catalogue and orders?

Your business administrator manages products, customers, access and operational decisions. ArtisFlow provides the technical administration in your plan: hosting, updates, backups and monitoring. These are distinct responsibilities.

Can I handle 1,500 orders without using AI?

The volume falls within the plan for up to 2,000 orders. You can use the operational workflow without consulting the assistant. Your proposal specifies the scope; plans do not require handing preparation decisions to AI.

What should I check about users and data?

We scope customer numbers, required accounts, roles and catalogue import. Before activation, your proposal also specifies retention, backup and data-return arrangements. Formats and any trade-specific exports are agreed within that scope.

What happens after the trial?

The 14-day trial starts on an agreed date. We review usage and outstanding issues before proceeding. Subscription, commitment, any setup charges and cancellation arrangements are specified before activation; requesting a demo does not subscribe you.

What support and connections are included?

Contact channels, hours and intervention scope are defined in your proposal. Domains and channels covered by the plan are connected during setup. Accounting connectors, carrier feeds and specific workflows require Enterprise and a separate quote.

Your 14-day trial

Test your working day, not just the buttons.

Choose a few customers, one round and a representative day. These four checks help you decide whether the portal actually simplifies your workflow.

  1. 01

    Customers can order independently

    They find 1–3 regular products, choose a date and confirm without asking where to click.

  2. 02

    Preparation avoids re-entry

    Staff find totals and customer allocation. A test edit remains easy to understand.

  3. 03

    Handover closes the loop

    Drivers find their list and confirm a handover; the team finds the status, history and configured email.

  4. 04

    The gain is observable

    Compare time spent reconstructing messages, requests needing clarification and preparation discrepancies against your starting point.

These are validation criteria to agree with you, not a quantified savings promise.

The guide to planning your pilot →

Your next step · A demonstration adapted to your trade

A demonstration built around your working day.
Your catalogue, customers and organisation set the starting point for the demonstration.

Start with your working day

Let’s look at your next day of orders.

A demonstration of your workflow, from catalogue to delivery note.

  1. 01Your catalogue
  2. 02Your preparation
  3. 03Your deliveries
Request a demo

14-day trial · Technical administration included