The problem
Items, tarts and boxes arrive in separate messages. Packaging requests can disappear before boxing.
ArtisFlow / Patisseries
Professional patisserie orders, organised.
A B2B portal for patisseries supplying hotels, restaurants and caterers: products, quantities, packaging and handover in one workflow.
Your customers: hotels, restaurants and caterers
Request a demo↗14-day trial · Technical administration included
For your patisserie
A portal for the professionals serving your creations.
You prepare repeatable products for hotels, restaurants and caterers: individual items, tarts in defined sizes and boxes.
A practical example
Example: 24 individual éclairs, 3 tarts serving six and 5 boxes of 12 macarons. A box is a clearly named product; individual packaging is an option on eligible products.
What changes with ArtisFlow
Each product names its format. Production quantities and packaging requests stay linked to the order through the customer check.
Your working day
From order to customer handover.
- 01
Customers choose products, quantities and a date before your deadline.
- 02
The pastry chef sees production quantities and individual-packaging requests.
- 03
The team allocates pastries by customer and prints delivery notes.
- 04
The driver or workshop confirms handover with the customer’s instructions.
Illustrated scenario
Packaging is part of the order.
Individual-packaging requests follow eligible products. In the workshop, production quantities and packing options are available together.
Preparation, in your own words
Individual packaging
The preparation option can use your own packaging label. Enable it on relevant products so the request follows production and packing.
Example products to configure
- Chocolate éclairBy piece · optional individual packaging
- Fruit tart — serves 6One tart is one product sold by piece
- Box of 12 macaronsOne box is one product sold by piece
Illustrated scenario: the catalogue and rules are configured for your business.
Operations without prices
Your commercial terms stay between you and your customer.
ArtisFlow organises orders without displaying selling prices or customer discounts in the operational chain. Preparation teams and drivers see products and quantities. Your accounts team then invoices from the delivery notes, using your agreed commercial terms.
Roles
One team, clear responsibilities.
- Customer
- Administrator
- Pastry chef
- Delivery driver
Several people can be linked to one customer: owners, reception and different shifts find its orders through named accounts. Notifications follow enabled recipients and preferences.
Handover
The right slot, the right boxes
Organise workshop collection or delivery rounds to hotels, restaurants and caterers. Cut-off times help plan production; handover instructions stay with the order. Storage and transport conditions follow the procedures you define for your products.
Order emails follow events such as receipt, edits, cancellation or delivery, according to the rules enabled.
Explore plans→An item, a portion or a box?
Name every product with its format. Customers order the stated number of items or boxes without an implicit conversion.
A fully bespoke cake?
Decoration, recipes and approval of a one-off project are scoped with your team. The portal primarily serves predefined products and options.
Allergens and cold chain?
The portal transmits the order. Dedicated product sheets and procedures remain the reference for food safety and transport.
Part of the workflow
Orders, preparation, notes without prices and emails for enabled events.
Connected during setup
Domain, sending subdomain and messenger notifications according to your plan, compatible services and their conditions.
Assessed by Enterprise quote
Accounting, B2C website, automated message intake, carriers and labels: scope and interfaces need validation.
Your website and messages
Connect your website, B2C requests or incoming messages to your ordering workflow.
Your accounting
Assess exchanges with Menlog / MenComSI, Pennylane, Sage or EBP using the interfaces available.
Your shipping
Assess carrier exchanges, shipping labels and inventory or CRM tools.
Standard order notifications are separate from taking orders through messages. Individual integrations and workflow changes belong to an Enterprise project with a separate quote. Named products are examples of possible connections, not already active connectors.
Your next step · A demonstration adapted to your trade
Start with your working day
Your creations. Your workshop. Your demo.
A demonstration of your workflow, from catalogue to delivery note.
- 01Your catalogue
- 02Your preparation
- 03Your deliveries
14-day trial · Technical administration included